BEYZ SUPPORT

How can we help?

Quick answers for subscriptions, purchases, wardrobe photos and everything in between.

Popular help topics

Start here—most questions are answered in a minute.

Subscriptions and billing

Beyz subscriptions are billed through Apple. To view, change or cancel one, open iPhone Settings, tap your name, then Subscriptions and choose Beyz.

Restore purchases

Use Restore Purchases in Beyz Settings while signed into the Apple ID that made the purchase. Restoring does not create a second charge.

Tokens and Boosts

Your plan allowance refreshes with its billing period. Any user can purchase a 120-token Boost without a subscription; Boost tokens do not expire while your Beyz profile remains available.

Adding wardrobe photos

Use a clear, well-lit photo where the full outfit is visible. If an upload fails, check photo permission and your connection, then try again.

Privacy and data deletion

Open Wear, tap the Profile icon, then choose Delete all my data to remove your Beyz account and associated local and server-side data. You can also email us with privacy questions.

App issues

Update Beyz and iOS, close and reopen the app, then retry on a stable connection. If the problem continues, send us the steps and a screenshot.

STILL NEED A HAND?

Talk directly with us.

Include your iPhone model, iOS version, what you expected and what happened. Please do not send passwords or payment card details.

Emailberatberkaygokdemir@gmail.comWe normally reply within 2 business days.